Our client is one of the leading Waste Management Solution Providers. Our client believes everyone has the right to live in a clean, safe environment, free of waste and pollutants.
The Challenge
Our client was using disconnected and siloed legacy systems with limited customer interaction across the different channels. With Salesforce ecosystem, it’s creating the digital customer experiences.
The Solution
Streamlined sales journey across the business
Customer nurturing and actionable customer insights
Introduced a contract management capability
Enabled community cloud to engage the enterprise customers
