A strategy that remains key for all global enterprises is customer experience. What customers want today is quick and easy access to

Customer behavior in the Business-to-business (B2B) sector has changed significantly in recent years.

Sales cycles require a quick generation of quotes based on the unique product configuration requirements.

Transforming experiences to elevate them to the truly digital era does not stop with enterprises. Follow these steps to enable Dev Hub. (We have created a Trailhead Playground for this demonstration

CTI, or computer telephony integration, is a key element of the customer service center automation strategy. Amazon Connect integration will allow Salesforce

Transforming experiences to elevate them to the truly digital era does not stop with enterprises.

We’ve covered the overview of Salesforce Marketing Cloud in our earlier blog. The CRM platform crafted for marketers offers an array of benefits by helping brands

From its humble beginnings in 1999, Salesforce has come a long way to be the most preferred CRM tool among enterprises today.

Businesses reported a 451% increase in qualified leads after implementing marketing automation.

In the last few years, a majority of IT organizations have invested in legacy system modernization to enhance business operations.

Field Service Lightning FSL) or Salesforce Field Service, is a platform extension of Salesforce Service Cloud that allows organizations to have a

93% of customers revealed that they are likely to make repeat purchases with businesses that offer excellent customer service.

In today’s economic climate, organizations are constantly on the lookout for next-gen technologies that can help them optimize business strategy, deliver exceptional

Businesses have been charting their digitalization journeys and working towards transformation for the past few years.

As the world grapples with the aftershocks of the global pandemic, businesses worldwide have had to rethink their game plan and adapt to today’s normal.

Salesforce CRM is a multi-faceted software, and when used the right way, has the power to transform your business.

A platform that has a myriad of solutions, products, and services to offer, Salesforce is undoubtedly the leader in the cloud

With over 150,000 customers worldwide, Salesforce is the CRM of choice for most companies, regardless of their size.

Salesforce is undoubtedly the leader in the CRM space today. Many of the leading global businesses like Google, AWS

Salesforce Marketing Cloud is the CRM platform for marketers. Formerly known as Exact Target, this marketing CRM

The Salesforce universe is large, and selecting the right solution for your business can feel like a gargantuan task.

Formerly known as Wave, Einstein Analytics is Salesforce’s AI powered

For a business of any kind or size, customer relationship is one of its cornerstones. Keeping customers

With 4000+ solutions available on the Salesforce AppExchange repository, enterprises can leverage these apps into

As we move towards a digital-first era, enterprises worldwide are prioritizing omnichannel business transformation.